Privacy Policy
LAST UPDATED: 1/8/2020
Protecting your private information is our priority. This Privacy Policy governs data collection and usage of the products, services, software, platform and websites (collectively, “Services”) provided by Rhett Spano – Criminal Law and its affiliates (collectively, “Rhett Spano – Criminal Law”). By using the Services, you consent to the data practices described in this policy. If you do not agree to any part of this Privacy Policy, then you should stop accessing the Services.
More simply put:
By using Rhett Spano – Criminal Law, you agree to our privacy policy.
1. Collection of your Personal Information
Rhett Spano – Criminal Law may collect personally identifiable information, such as your e-mail address, name, physical address, telephone number and IP address. If you purchase our Services, we collect and store your billing and credit card information. The information that we collect and store often depends on the type of Service that you use. For example, when you register with Rhett Spano – Criminal Law, we collect and maintain your account information such as login name, password, email address and contact information. If you use our document preparation Services, we collect and store the information you enter in the course of generating or editing your document (which may vary depending on the type of document you are preparing), as well as your edited documents. If you use our business filings or registered agent Services, we collect and store the information you provide about your business entity or filing, such as the entity name, filing number, address, phone number, and in some cases, the names, addresses and contact information of registered agents, officers, directors, managers or owners of the entity. If you contact our customer service personnel, we may record the phone call or retain the email string or chat transcript for quality assurance purposes. If you use our eSign Services, we collect and store information about your name, email address, electronic signature and audit data and associate it with the documents you’ve signed using our eSign Services. If you access our Q&A Service or On Call Network of attorneys, we collect and store your name, email address and information about the relevant jurisdiction and your legal matter or question for quality assurance purposes and to connect you with the right attorney (but we do not monitor or access any communications between you and your counsel that occur outside of our Services). If you receive a Rhett Spano – Criminal Law membership through your employer or other association, we will also collect and store information about your association with the sponsoring entity. Rhett Spano – Criminal Law may also collect anonymous demographic information, which is not unique to you, such as your Postal Code, age, gender, preferences, interests and favorites. Rhett Spano – Criminal Law will not delete customer information other than upon customer request. However, Rhett Spano – Criminal Law reserves the right to delete customer information for members with a free account status at any time.
Information about your computer hardware and software may be automatically collected by Rhett Spano – Criminal Law. This information can include: your IP address, browser type, domain names, access times, operating system, cookie information, referring website addresses, and Internet Service Provider. Rhett Spano – Criminal Law also collects geolocation information based on visitors’ IP addresses. This information is used by Rhett Spano – Criminal Law for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Services. In order to better understand how users use its site and to improve its services, Rhett Spano – Criminal Law may also collect information about your use of our Site, such as pages visited, links clicked, text entered, and mouse movements.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through the Services to third parties, such as Rhett Spano – Criminal Law On Call Network attorneys, this information may be collected and used by them. Rhett Spano – Criminal Law encourages you to review the privacy statements of entities or services you access from our Service so that you can understand how those entities collect, use and share your information. Rhett Spano – Criminal Law is not responsible for the privacy statements, privacy practices, or content on websites or services outside of those we operate.
More simply put:
When you purchase a membership, we store your contact and billing information for our records. For all visitors, we collect anonymized information like your browser type, the length of time you spend on the site, and some demographic data to help us learn more about our users.
2. Use of your Personal Information
Rhett Spano – Criminal Law collects and uses your personal information to operate and improve our Services and deliver the Services you have requested. Rhett Spano – Criminal Law may also use your personal information to inform you of other products or services available from Rhett Spano – Criminal Law and its affiliates that may interest you. Rhett Spano – Criminal Law may also contact you to participate in surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Rhett Spano – Criminal Law does not sell, rent or lease its customer lists to third parties. Rhett Spano – Criminal Law may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In cases where you request us to do so, we will share your personal information with trusted business partners so that they can offer you products or services that you’ve expressed interest in. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party without your express consent.
In addition, Rhett Spano – Criminal Law may share data with vendors or processors to help us perform statistical analysis, send you email or postal mail, perform tasks required to complete a purchase transaction, provide customer support, or provide other types of customer relationship management and fulfilment. Rhett Spano – Criminal Law may also share information on your use of our Site, such as pages visited, links clicked, non-sensitive text entered, and mouse movements, with third party providers of web and application analytic services in order to enable Rhett Spano – Criminal Law to understand site usage, detect fraud and potential threats and improve its Services. All such third parties are prohibited from using your personal information except to provide these Services, and they are obligated to maintain the confidentiality of your information, although in some cases those third parties are allowed to use aggregated and de-identified data for the improvement of their own services.
Additionally, if you access our Services through a third party, and in the course of doing so you provide information to them, the third party may retain and use the information you provide pursuant to their privacy policy. In such cases, the third party’s use of your personal information is governed by their privacy policy and not the Rhett Spano – Criminal Law privacy policy.
Rhett Spano – Criminal Law uses tracking pixels and other technology to track the pages our customers visit within our websites. This data is used to understand our customers’ needs, how customers use our Services, improve our Services and deliver customized content and recommendations to users whose behavior indicates that they are interested in a particular subject area. Please note that any “do not track” signals sent by your web browser or other mechanism have no effect on the collection of personally identifiable information by Rhett Spano – Criminal Law. We use third parties such as Google Analytics for data collection and analytics to collect, process and store your site usage and browser information on our behalf when you use our Services. These parties are limited to using personal information to provide support for our Services.
Rhett Spano – Criminal Law uses tracking to create remarketing audiences of users based on user behavior and visits to our website. Rhett Spano – Criminal Law may also target these users with custom ads based on affinities/interests, geographic and demographic signals. Users can opt out of these advertising features by visiting Facebook’s ad page, Google’s opt-out page or resources like the NAI consumer opt-out page. Rhett Spano – Criminal Law may use email addresses to target users with custom ads through third party advertising platforms. Rhett Spano – Criminal Law shares customer information with third parties to perform services (advertising) on our behalf.
Rhett Spano – Criminal Law may disclose personal information when we believe it is required to comply with the law (e.g., a lawful subpoena, warrant or court order); to enforce or apply this Privacy Policy or our other policies or agreements; to initiate, render, bill, and collect for amounts owed to us; to protect our or our users’ rights, property or safety; to protect our users from fraudulent, abusive, or unlawful use of the Services; or if we believe that an emergency involving the danger of death or serious physical injury to any person requires or justifies disclosure of personal information.
Information about our customers, including personal information, may be disclosed as part of any merger, acquisition, debt financing, sale of company assets, as well as in the event of an insolvency, bankruptcy or receivership in which personal information could be transferred to third parties as one of Rhett Spano – Criminal Law’s business assets. In such an event, you may not have the right to opt out of any such transfer.
More simply put:
We do not sell or trade your contact information to another company, but we may sometimes contact you on behalf of another company with a special offer. We may share your account information if we are required to by law. We also collect certain tracking information about your activity on our website to personalize your experience and to improve the service for our members.
3. Communications with Attorneys
In order to ensure delivery of Services and for quality assurance purposes, Rhett Spano – Criminal Law will have access to certain communications with attorneys which are transmitted through the Website. Rhett Spano – Criminal Law does not interfere with or control the content of legal advice from attorneys to clients in any way. Although we believe such communications should be subject to the attorney-client privilege, whether any particular communication is privileged is a fact-specific analysis and depends on the laws of the relevant jurisdiction. As a result, if you choose to communicate with an attorney through the Services, please note that, depending on the laws in the applicable jurisdiction, any such communications between you and a participating attorney may not necessarily be protected by the attorney-client privilege doctrine.
More simply put:
When you contact a lawyer through our website, Rhett Spano – Criminal Law can access those messages for quality assurance and fulfillment purposes.
4. Use of Cookies
Our website uses “cookies” to help personalize your online experience. A cookie is a text file that is placed on your device by a web server. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to allow you to be logged in to your account. If you register an account with Rhett Spano – Criminal Law, a cookie helps us recall your specific information on subsequent visits. This simplifies the process of recalling your personal information, such as billing addresses, shipping addresses, and so on. When you return to our website, the information you previously provided can be retrieved, so you can easily use the features of our Service.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to log in to your account or fully experience the interactive features of the Services.
More simply put:
We use cookies to personalize your experience on our website. If you’d rather we didn’t, you can change your browser settings to refuse them, but this will impair your use of our Services.
5. How Users can Access, Change and Delete Their Information
You can access and change information previously submitted by logging into your Rhett Spano – Criminal Law account, selecting “Account Settings” and editing the data fields there. You can also change payment information in your paid Rhett Spano – Criminal Law account and remove payment information in terminated or downgraded accounts. Finally, you can modify or delete drafts, or delete completed documents, that you previously created in your Rhett Spano – Criminal Law account.
More simply put:
You can access, change and delete documents through your Rhett Spano – Criminal Law account.
6. For California Residents
Effective January 1, 2020, the California Consumer Privacy Act of 2018 (CCPA) afforded California residents (i) the right to request disclosure of data collection and sales practices in connection with the requesting consumer; (ii) the right to have the requesting consumer’s information deleted, subject to certain exceptions; (iii) the right to request that their personal information not be sold to third parties, if applicable; and (iv) the right not to be discriminated against because they exercised any of the new rights.
California residents may submit a personal information or erasure request via email to rspano1@gmail.com. Rhett Spano – Criminal Law will need to collect information from the requesting party to verify their identity, and will respond within 45 days of receiving a personal information request (subject to an additional 45-day extension in certain circumstances).
Please be aware that such a request does not ensure complete or comprehensive removal of your content or information and that there may be circumstances in which the law does not require or allow removal even if requested. For example, if your personal information is contained in a document created by a Rhett Spano – Criminal Law user, only that user can delete that document.
More simply put:
California residents have certain rights to information and erasure under the CCPA.
7. Security and Retention of your Personal Information
You are responsible for safeguarding and preventing unauthorized access to the user information and password that you use to access our Services. You agree not to disclose your password to any third party and you are responsible for any activity using your account, whether or not you authorized that activity. Please immediately notify Rhett Spano – Criminal Law of any unauthorized use of your account.
Rhett Spano – Criminal Law uses industry standard security measures to secure your personal information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Rhett Spano – Criminal Law regularly reviews its security measures to consider appropriate new technology and methods. Please be aware that, despite our efforts, no security measures are perfect or impenetrable. Rhett Spano – Criminal Law retains your personal information for the length of time needed to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.
More simply put:
Rhett Spano – Criminal Law uses industry standard security measures to keep your personal information safe. You can do your part by using a unique strong password and keeping it private.
8. Children Under Thirteen
Our Services are not intended for use by children under the age of 13.. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us as set forth in this Privacy Policy.
More simply put:
No one under 13 should use Rhett Spano – Criminal Law services.
9. Changes to this Privacy Policy
Rhett Spano – Criminal Law may change the provisions of this Privacy Policy at any time, and will always post the most up-to-date version on our website. We may provide notice by email to you at the last email address you provided us, by posting notice of such changes on our sites and applications, or by other means consistent with applicable law.
More simply put:
This is the most recent version of the privacy policy. If we change it, we’ll update it here.